Data controller
The data controller is EFFECTIVE ENGINEERING SOLUTIONS SRL, CUI 33931560, registered with the Trade Registry under no. J35/2867/2014, with registered office at Str. Surorile Martir Caceu nr. 8, ap. 6, Timișoara, jud. Timiș, cod 300585, Romania.
Contact
For privacy-related requests, contact us at contact@conformityagent.eu.
Personal data collected
We may process the following categories of personal data:
- name and contact details of the person submitting a request
- company name and business contact details
- role or relationship with the company, if provided
- information submitted through readiness request forms
- messages and correspondence
- technical data such as IP address, browser information, device information and basic website logs
Purposes
We process personal data for the following purposes:
- responding to readiness check requests
- preparing and delivering ConformityAgent services
- communicating with prospective and existing clients
- maintaining website security and service reliability
- keeping business records
- complying with legal obligations
Anti-spam protection
For public form protection, we may use anti-spam verification services that process technical data such as browser, device, IP address and interaction signals to prevent automated abuse.
Legal bases
The legal bases may include:
- steps taken at the request of the data subject before entering into a contract
- performance of a contract
- legitimate interest in responding to business requests and securing the website
- compliance with legal obligations
- consent, where specifically requested
Data sharing
We may share data with service providers such as hosting providers, email providers, software providers, analytics providers, professional advisers or public authorities where required by law. We do not sell personal data.
International transfers
Some technical service providers may process data outside the European Economic Area. Where applicable, we rely on appropriate safeguards required by data protection law.
Retention
Readiness requests and business correspondence are retained for as long as necessary to respond to the request, provide services, maintain business records and comply with legal obligations. Technical logs are retained for limited security and operational periods.
Rights
Under applicable data protection law, you may have the right to request access, rectification, erasure, restriction, objection, portability and withdrawal of consent where processing is based on consent.
Supervisory authority
You also have the right to lodge a complaint with the Romanian data protection authority, Autoritatea Națională de Supraveghere a Prelucrării Datelor cu Caracter Personal.